This Agreement, information is given below Sales person with Buyer It was established electronically in accordance with the Consumer Protection Law No. 6502 and the Distance Contracts Regulation.


1. Parties

Sales person:

Buyer:

  • Name/Surname: [To be entered by the recipient]
  • Address: [To be entered by the recipient]
  • Phone: [To be entered by the buyer]
  • Email: [To be entered by the recipient]

2. Subject of the Agreement

The subject of this contract is the Buyer's, Seller's www.yuyamobilya.com It is the determination of the rights and obligations of the parties regarding the sale and delivery of the product/products ordered electronically via the website.


3. Product Information

  • Product(s): [Product(s) specified in order details]
  • Quantity: [Order quantity]
  • Sales Price: [Total amount including product price and shipping]
  • Payment Method: [Credit Card / Money Order / EFT / Cash on Delivery etc.]
  • Shipping Address: [To be entered by the Buyer]

4. Delivery and Delivery Conditions

  • The product will be sent to the delivery address specified by the Buyer.
  • Delivery time may vary between 3 and 30 business days depending on stock status and product features.
  • Product delivery is made by the contracted cargo company or the Yuya Furniture team.
  • Delivery costs are the responsibility of the Buyer unless otherwise stated.

5. Right of Withdrawal

  • The buyer is responsible for the delivery of the product 14 days has the right to withdraw from the contract without giving any reason and without paying any penalty.
  • In order to exercise the right of withdrawal, written notice must be given to the Seller within this period.
  • When the right of withdrawal is exercised, the product must be returned complete and undamaged with its original packaging, accessories and invoice.

Situations in which the right of withdrawal cannot be exercised:

  • For products manufactured in line with the Buyer's special requests or clearly his personal needs (personalized size, color, fabric, etc.)
  • In products that have been installed, used or assembled,
  • For products that may deteriorate quickly or expire,
    The right of withdrawal cannot be exercised.

6. Return Process

  • In case of exercising the right of withdrawal, following the delivery of the product to the Seller, 14 business days The product price will be refunded to the Buyer within .
  • Return payment will be made in accordance with the Buyer's payment method.
  • Shipping costs are generally covered by the Buyer when the right of withdrawal is exercised.

7. Product Defects

  • If any damage, deficiency or defect is detected during the delivery of the product, the Buyer must have a report drawn up by the courier officer before receiving the product.
  • In case of any manufacturing defects detected after the product is received, written notification must be made to the Seller within 7 days at the latest.

8. Privacy and Personal Data

  • All personal data shared by the Buyer during membership and ordering, KVKK Information Text It is protected within the scope of data protection and is not shared with third parties.

9. Dispute Resolution

  • In disputes that may arise from this contract, the Consumer Arbitration Committees or Consumer Courts at the Buyer's place of residence are authorized, within the monetary limits declared by the Ministry of Trade of the Republic of Turkey.

10. Entry into force

  • By placing an order through yuyamobilya.com, the Buyer is deemed to have accepted all the conditions specified in this Distance Sales Agreement.

Seller Contact Information:
Yuya Furniture
📞 +90 531 262 36 40
📧 info@yuyamobilya.com
📍 Guzelyurt Neighborhood, 2128. Street No:6J, Esenyurt / Istanbul, Türkiye

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